Lovelyface Skin Roller – 192 Real Needles | Microneedling for Radiant Skin Care

You have the right to return your order within 14 days without giving any reason. The period is 14 days from the day you received the goods.

To exercise your right of return, please send a clear statement by email to info@aliciagarza.de.

Consequences of Return:
If you cancel this contract, I will refund all payments received, including delivery costs (except additional costs if you chose a different delivery option than the standard one offered), without delay and at the latest within 14 days after receiving your return notice.

Refunds will be made using the same payment method you used for the original transaction.

Return Shipping Costs:
The buyer is responsible for covering the return shipping costs.

Exclusion of Return:
The right of return does not apply to custom-made or personalized items.

Domestic Shipping (Germany)

• Shipping is handled by a carrier of my choice.
• Shipping costs are shown during checkout and are paid by the buyer.
• Delivery time: usually 3–7 business days after payment is received.

International Shipping

• Shipping within the EU and worldwide is available upon request.
• Costs and delivery times vary depending on the destination and will be communicated individually.

Additional Notes

• All items are carefully packaged to ensure safe delivery.
• If your order arrives damaged, please contact me immediately at info@aliciagarza.de.